Customer Experience Expert

Key Responsibilities:

Master verbal and non-verbal language skills, grammar, fluency, and system maneuvering.

Develop proficient typing speed and computer skills essential for customer service roles.

Prepare for the recruitment process through mock interviews and weekly assessments.

Demonstrate refined communication, grammar, vocabulary, and pronunciation in interactions.

Groom your personality to boost confidence and professionalism in customer-facing roles.

Collaborate with industry professionals and explore the diverse world of ibex. and its Fortune partners.

Qualifications:

High school diploma or equivalent qualification required; Bachelor’s degree preferred.

Excellent verbal and written communication skills in English.

Strong interpersonal skills with the ability to engage effectively with diverse audiences.

Proficiency in computer usage and typing skills.

Commitment to personal and professional growth.

Ability to work collaboratively in a team-oriented environment.

Benefits:

Opportunity to become certified in customer service excellence.

Access to top-notch training and development programs.

Exposure to a diverse range of industries and partners.

Career advancement opportunities within ILA - ibex. Learning Academy and its affiliated companies.