Debriefing Officer
Ensure all day-to-day functions of the debriefing process perform smoothly.
Call on every consignee for undelivered shipments and confirm the reason for shipments.
Check and verify each return shipment physically for proper packaging thoroughly.
Maintain and Update the status in the system.
Ensure a follow-up of the zero-value shipments from the consignee.
Coordinate with the Call Center and Return department on a daily basis for smooth working.
Guide and help riders with proper proof of deliveries scan in the Rider APP.
Any other work assigned by the Debriefing Manager.
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