Medical Assistant

Responsibilities & Context

Purpose of the Role

The MA is a member of the IRC health team and will be responsible for supporting the implementation of the IRC’s primary healthcare activities in the Rohingya Refugee Camp/host community. (S)he will ensure the delivery of high-quality emergency and primary healthcare activities to the local catchment population including child health and sexual and reproductive healthcare services.

Under the supervision of the Medical Doctor and in conjunction with other healthcare staff, the MA/Paramedic will be responsible for the delivery of basic medical care, and in particular:

a) Apply knowledge and skills to the prevention, diagnosis, and treatment of emergency and primary healthcare problems, ensuring appropriate patient triage and referral as needed,

b) Provide health promotion and counseling to patients and caregivers,

c) Ensure emergency and primary healthcare services are implemented in conformity with relevant Ministry of health or international guidelines.

d) Ensure timely and accurate recording of patient information and consultations in relevant patient registers and facilitate the timely submission of required health reports.

Line Manager: Clinical Supervisor

Workstation: Kutupalong Registered Camp/Nayapara Registered Camp.

Contract Duration: Till August 2024 (with high possibility of extension)

Key Responsibility:

Clinical Care:

Under the supervision of medical doctors, the medical assistant will provide direct clinical care, working closely with the other clinical staff to ensure the delivery of high-quality emergency and primary healthcare services.·

Perform triage, screening, and assessment of patients.·

Provision of inpatient and outpatient treatment (where possible), ensuring medications are given to patients as prescribed by the Medical Doctor.·

Delivery of hygiene promotion, health education, and patient/caregiver counseling.·

Ensure adherence to infection prevention and control measures.·

Ensure accurate recording of information in the clinic registers, and timely completion of summary reports.

Ensure clinic areas are appropriately stocked with essential equipment and supplies. Ensure patient confidentiality is respected, and that all consultations are conducted in a dignified and respectful manner.

Staff Supervision & Development:

Maintain open and professional relations with team members, promoting a strong team spirit and providing guidance to enable staff to successfully perform in their positions.·

Provide nursing/medical support and mentorship to other staff, providing on-the-job training for volunteers, health educators & others needed.

Project Management:

Implement outreach activities with the rest of the team to access “hard to reach? and vulnerable beneficiaries to increase service utilization.

Work with and support community volunteers to provide health promotion, community mobilization, and awareness raising.

Take participation in male engagement awareness sessions with community leaders to increase acceptance in the community.

Ensure regular inventory and consumption tracking of medical drugs and supplies.

Work with relevant staff to ensure prompt requesting of medical drugs and supplies.

Coordination & Representation:

Develop and maintain effective working relationships with local communities, camp focals, camp in charge, local government agencies and other implementing partners.