Barista

Responsibilities & Context

As a Barista at [Nassa Group], you will play a crucial role in delivering an exceptional coffee experience to our customers. You will be responsible for preparing and serving a variety of coffee and tea beverages, as well as maintaining a clean and organized workspace. Your friendly and customer-focused approach will contribute to the warm and welcoming atmosphere that sets our coffee house apart.

Greet customers warmly and provide friendly, efficient service.

Take and prepare customer orders with attention to detail and consistency.

Educate customers about our coffee offerings and assist with their selections.

Brew coffee using various methods (espresso machine, pour-over, French press, etc.)

Prepare and serve a variety of coffee and tea beverages, including lattes, cappuccinos, and specialty drinks.

Ensure beverages are prepared to company standards regarding taste, presentation, and temperature.

Keep the coffee preparation area, equipment, and serving areas clean and sanitized.

Monitor and restock coffee supplies, condiments, and other items as needed.

Follow proper food safety and hygiene standards.

Work collaboratively with other team members to ensure smooth operations.

Communicate effectively with team members and management.

Contribute to a positive and inclusive work environment.

Recommend additional items, such as pastries or seasonal specials, to enhance the customer experience.

Participate in promotions and upselling initiatives to drive sales.